Payment Guide

1、When I pay via PayPal, do I have to have a PayPal account? Can I use credit cards?

PayPal account is not necessary.You can choose the "Pay with Credit Card".

2、Which payment methods can I use?

We accept the payment methods as Paypal and Credit Card. It is not necessary to have a PayPal account to order, you can pay with Credit/Debit Card directly. If you have any payment problems, please contact with us: service@malindahair.com.

3、Why is my card declined?

Sometimes when your card is expired, insufficient balance or poor credit which may have a record of Chargeback or others will lead to card declined when paying. So we suggest customers not take a dispute for no reasons, because your credit record will be affected, and your next shopping will be declined. When your card is declined, you can call your bank for the problem.

4、If I pay on your website, is my information safe?

We are sure that our website is legal , which has been certified by the card organization. So please don`t worry about that. Your payment information is kept by your bank or card organization, but not saved by us. We only use your shipping info for delivery. Your information is safe and we will keep your information confidential.

5、Can you send me an invoice?

Yes, we can send you the invoice if you need, just feel free to contact us via email or Facebook online.

6、How do I use my coupon code?

The purchasing process on our website is: Add to Cart > Checkout > Confirm > Payment. When you are in the process of Checkout or Confirm, you can apply the coupon code.